Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
Title
WHAT IS CAVIAR?
Caviar is a luxury food made from salt-cured fish eggs (roe). It is traditionally harvested from sturgeons, a type of fish found mainly in the Caspian and Black Seas.
HOW LONG DOES CAVIAR LAST ONCE OPENED?
Once opened, caviar should be consumed within two to three days to maintain its freshness and flavour. Remember to always refrigerate properly and keep it covered to prevent exposure to air.
HOW SHOULD I STORE MY CAVIAR?
Keep caviar in the coldest part of your refrigerator, ideally between 28–32°F (-2–0°C). Unopened tins can last several weeks when properly refrigerated.
CAN YOU FREEZE CAVIAR?
We don’t recommend freezing caviar, as it can affect the texture and flavor.
Caviar is best enjoyed fresh and stored in the coldest part of your refrigerator. If unopened, it will typically keep for several weeks — once opened, consume within a few days for the best taste and quality.
HOW DO YOU SERVE CAVIAR?
For the best experience, serve caviar chilled — not frozen — on a bed of ice. Use a non-metallic spoon (mother-of-pearl, bone, or glass) to preserve the flavour. Enjoy it on its own, or pair with chips, nuggets, or anything else of your choosing!
WHY IS CAVIAR SUCH A DELICACY?
Caviar is a delicacy because it comes from rare sturgeon fish that take years to produce eggs, making supply limited. Its harvesting and preparation require skilled, labor-intensive methods. The result is a luxurious, buttery flavour and texture long associated with royalty and fine dining.
WHY IS COVA SO MUCH MORE AFFORDABLE THAN OTHER CAVIAR?
Our goal is to make premium caviar accessible to everyone without compromising on quality or sustainability. We source directly from trusted, sustainable farms. Cutting out traditional middlemen and excessive markups.
By streamlining the process from farm to table, we’re able to offer the same exceptional quality caviar at a more approachable price.
Shipping + Returns
HOW LONG DOES SHIPPING TAKE?
We offer fast 2–3 day shipping on all orders to ensure your caviar arrives perfectly chilled and fresh.
Orders are shipped Monday through Wednesday to avoid weekend delays, and tracking information is provided once your order is on its way.
WILL MY CAVIAR STAY FRESH DURING SHIPPING?
We offer fast 2–3 day shipping on all orders to ensure your caviar arrives perfectly chilled and fresh.
Each tin is carefully packed with insulated materials and ice packs to maintain optimal temperature during transit.
CAN I MAKE A RETURN?
We accept returns for product that arrives damaged or spoiled.
If your order arrives in poor condition, please contact us within 24 hours of delivery with photos of the product and packaging. Our team will review your claim and arrange a replacement or refund where applicable.
HOW DO I CHECK THE STATUS OF MY ORDER
Once your order ships, you’ll receive an email with your tracking number and a link to follow your delivery in real time. If you don’t see the email, be sure to check your spam or promotions folder. For any issues, our support team is happy to help.
CAN I CANCEL MY ORDER?
Unfortunately, we’re unable to cancel orders once they’ve been processed. We move quickly to pack and ship your caviar to ensure it arrives fresh and on time. This helps us maintain the highest quality and freshness standards.
